Privacy Policy

Last Updated: 4/30/2026

Lift City Customs LLC ("Lift City Customs," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at liftcitycustoms.com (the "Site"), interact with our Facebook advertisements, apply for financing, or communicate with us via email and SMS text messaging.

Please read this Privacy Policy carefully. By accessing our Site or utilizing our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with you or your household ("Personal Information"). The types of Personal Information we may collect include:

A. Information You Provide to Us

•Contact Information: Name, email address (e.g., info@liftcitycustoms.com), mailing address, and phone numbers.

•Vehicle Information: Make, model, year, and customization preferences (e.g., wheels, tires, lift kits, window tint).

•Financial Information: If you apply for financing through our partners, we collect sensitive personal information, including your Social Security Number (SSN), income details, and employment information, solely for the purpose of facilitating finance approval.

B. Information Collected Automatically

•Usage Data: IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

•Tracking Technologies and Cookies: We use cookies, web beacons, tracking pixels (including the Meta/Facebook Pixel), and other tracking technologies to customize the Site, improve your experience, and deliver targeted advertising.

2. How We Use Your Information

We use the information we collect about you for various business purposes, including:

•Providing, operating, and maintaining our Site and services.

•Processing and managing your vehicle customization orders.

•Facilitating financing approvals through our third-party lending partners.

•Sending administrative information, such as appointment reminders and order updates.

•Sending promotional SMS messages and marketing emails (with your consent).

•Analyzing usage trends to improve our Site and advertising campaigns.

•Retargeting and delivering relevant advertisements to you on third-party platforms, such as Facebook and Instagram.

3. How We Share Your Information

We do not sell your Personal Information to third parties. We only share your information in the following circumstances:

A. Financing Partners

To offer you financing options, we share the necessary personal and financial data (including SSN) with our trusted third-party financing partners. These partners include, but are not limited to:

•Kafene

•Acima

•U-Own

•Progressive

•A+

•American First

•Snap

•KornerStone

•LendMark

These partners use your information to determine your eligibility for financing. Their use of your data is governed by their respective privacy policies.

B. Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf. This includes our SMS service provider, Twilio, and our advertising platforms, such as Meta (Facebook).

Important Note Regarding SMS Data: Text messaging originator opt-in data and consent will not be shared with any third parties for their marketing purposes.

C. Legal Obligations

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4. SMS Messaging and A2P 10DLC Compliance

We use Twilio to send SMS text messages for appointment reminders, order updates, and promotional offers. We are fully committed to complying with A2P 10DLC regulations.

•Opt-In: By providing your phone number and opting in, you consent to receive text messages from Lift City Customs LLC. Messages will be sent from our official business numbers: (346) 496-4534 (New Caney location) or (936) 249-1602 (Magnolia location).

•Message Frequency: Message frequency may vary based on your interactions with us.

•Rates: Standard message and data rates may apply.

•Opt-Out: You may opt out of receiving SMS messages at any time by replying "STOP" to any text message you receive from us. Upon receiving your "STOP" message, we will send one final confirmation text to verify that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

•Help: If you experience issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at info@liftcitycustoms.com.

•Privacy of SMS Data: As stated above, your mobile information and SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes.

5. Facebook Ads and Third-Party Tracking

We use the Meta (Facebook) Pixel and similar tracking technologies to measure the effectiveness of our advertising campaigns and to serve targeted advertisements to you on Facebook, Instagram, and other platforms.

•These third parties may use cookies, web beacons, and similar technologies to collect or receive information from our Site and elsewhere on the internet and use that information to provide measurement services and target ads.

•How to Opt-Out: You can opt out of the collection and use of information for ad targeting. To learn more about exercising choice over third-party advertising, please visit the Digital Advertising Alliance's WebChoices tool or the Network Advertising Initiative Opt-Out Page. You can also adjust your ad preferences directly within your Facebook account settings.

6. Data Security

We use administrative, technical, and physical security measures to help protect your Personal Information, especially highly sensitive data such as Social Security Numbers collected for financing. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Children's Privacy

Our Site and services are not intended for children under the age of 18. We do not knowingly solicit information from or market to children under the age of 18. If we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will delete that information as quickly as possible.

8. State-Specific Rights (Texas)

Lift City Customs LLC is based in Texas. We comply with applicable state and federal privacy laws. As a Texas resident, you may have specific rights regarding your personal information, including the right to request access to or deletion of your data. To exercise any applicable rights, please contact us at info@liftcitycustoms.com.

We currently only serve customers within the United States.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will alert you about any changes by updating the "Effective Date" of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Lift City Customs LLC

19820 FM 1485 Rd, Unit A

New Caney, TX 77357

Email: info@liftcitycustoms.com

Website: liftcitycustoms.com